Last Modified: January 9, 2024
What We Collect
“Personal Information” (sometimes called “Personally Identifiable Information”) refers to information which personally identifies you—whether alone or when combined with Usage Data and Non-Personal Information—including but not limited to your name, email address, social security number, mailing and/or physical address, mobile device number, telephone number, government identification number(s), date of birth, your photograph, and other information or data that identifies you.
Personal Information may also include information you provide us in connection with a payment service (“Payment Service”) offered to you as a convenience in association with the Services, whereby you can maintain your credit card or bank account information (each a “Payment Account”) securely with us in connection with your Registered Account, as defined below. If you maintain in good standing an open business debit card account made available through AnyShift (an “AnyShift Debit Account”) for business-related expenses, we may collect information related to your AnyShift Debit Account, including your transactions and other activities pertaining to your use of that account. Such information may also include, depending on whether it can be reasonably linked to your other Personal Information or used to identify you, your IP address, MAC address, device-specific information (including hardware information about any device you are using to access or use the Services, such as your UDID or hardware model information), device type, unique device identifiers, advertising identifiers, serial numbers, mobile network information, file names and versions, preferred languages, operating system information (including your operating system version), browser type, location information, user preferences, dates and times of use of the Services, browsing activity and browsing history, and features you have used (collectively, “Usage Data”).
Personal Information and Personally Identifiable Information also include certain combinations of information that meet the applicable statutory or other legal definition of “Personally Identifiable Information” or “Personal Information” for purposes of breach notification (“Statutory PII”).
“Non-Personal Information” refers to information that does not personally or specifically identify you, and may include aggregate or non-specific Usage Data and information about devices, operating systems, browsing activities, browsing histories, locations, dates and times of use of the Services, usage and traffic patterns, and other non-personally identifying analytics and information about users of our Services.
Information You Give Directly to Us
Partners and Shifters use our Services to match available work opportunities with available workers who possess a relevant skill set, and the information we collect is intended to support this goal. To make these worker connections, both parties must register for and maintain an active Services account (a “Registered Account”). For example, if you post a shift on behalf of a Partner or create a related Registered Account, we may collect your name, email address, and other Personal Information about you and the Partner. Similarly, if you are a Shifter, we may collect your name, email address, home address, and other Personal Information you submit as part of the registration, profile creation, or shift-matching process (including your resume, name and contact information for your References and related data pertinent to using the Services). Specifically, we collect information about you (including Personal Information) that you choose to submit to us in connection with your use of our Services, including information submitted when you:
- Create or update your Registered Account (including creating and updating information on your Shifter or Partner profile), which, depending on your location and the Services you use, may include your name, email, social security number, mobile device number, phone number, username and password, address, payment or banking information, government identification numbers, birth date, photographs and/or other digital media
- Request certain services or features through the Services (such as through our mobile applications or websites)
- Contact AnyShift, including for support
- Contact other users (including Shifters, References or Partners) through our Services
- Work shifts as a Shifter through our Services
- Post shifts as a Partner through our Services
- Complete surveys sent to you by AnyShift or on behalf of AnyShift
- Enable features that require AnyShift’s access to your address book or calendar
Information Created When You Use The Services
Location Information: Depending on the Services you use and your mobile application settings or device permissions, AnyShift may collect your precise or approximate location information, as determined through data such as GPS, IP address, and WiFi. AnyShift collects location information when the mobile application is running in the foreground (mobile application open and on-screen) of your device. AnyShift may collect this information when the mobile application is running in the background of your device if this collection is enabled through your application settings or device permissions. You may use the mobile application without enabling AnyShift to collect your location information. However, this may affect the functionality of the mobile application, and you may not be able to use all features of the Services. For example, to book a shift offered through our Services, you must enable AnyShift to collect your location information.
Transaction Information: We collect transaction details and information related to your use of the Services, including the types of Services you requested or provided (such as shift requests), dates, times and durations of j services engagements, engagement fees, purchases made with a business debit card (if you choose to use this service through AnyShift), and other related transaction details and information.
Device Information: We may collect information about the devices you use to access our Services, including any related Usage Data.
Log Information: When you interact with our Services, we collect server logs, which may include Usage Data and information like device IP address, access dates and times, application features or pages viewed, application crashes and other system activity, browser type, and the third-party site or service you were using before interacting with our Services.
Calls and Text Messages: In addition to our Communications with Partners and Shifters, we enable users of our Services to communicate with each other directly through communications initiated by them through the Services. For example, we enable Partners and Shifters to contact one another directly through the Services. AnyShift receives some information regarding such calls or texts, including the date and time of the applicable call or text, and the content of the text messages. AnyShift may use this information for customer support services (including to resolve disputes between users), for safety and security purposes, and for analytics. Additionally, in order to provide the Services to you, AnyShift will communicate with you with Communications or through its Alert Service, which includes contacting or messaging you by telephone, email, short message service or text message. Additionally, AnyShift and its partners and affiliates may contact you at any telephone number(s) you provide in connection with your use of the Services. By providing your contact information, you consent to receive Communications (including Communications containing an artificial voice or prerecorded message or made using an automatic telephone dialing system) from us, our affiliates and partners, and any Partner from which you are seeking a shift, at any of the contact information you provided, including your wireless number, even if that number is registered on a corporate, state, or national do-not-call registry.
Information From Other Sources
- Users providing feedback, ratings, reviews, references or compliments
- AnyShift’s third-party business partners through which you create or access your Registered Account, such as payment providers, social media services, or applications or websites that use AnyShift's APIs or whose APIs AnyShift uses
- Publicly available sources
- Marketing service providers
AnyShift may combine the information collected from these sources with other information in its possession.
DISCLOSURE AND USE
We may use your Personal Information for a variety of purposes, including to provide, enhance, personalize, maintain, improve and market our Services. Such use includes but is not limited to using your Personal Information to:
- Contact you
- Match Partners with Shifters
- Process or facilitate payments related to the Services
- Allow References to provide references of Shifters
- Enable communications between our users, including by and among Partners and Shifters
- Assist you when you contact us for support, including to direct your questions to the appropriate AnyShift support representative, investigate and address your concerns, and monitor and improve our support responses
- Notify you of changes to our Services
- Conduct testing, research, analysis and product development to improve and enhance the safety and security of our Services
- Resolve disputes among users
- Solicit your feedback and input about our Services
- Communicate with you about products, services, promotions, studies, surveys, news, updates and events
- Promote and market the Services to third parties on our website and other media
- Promote and process contests and sweepstakes, fulfill any related awards and serve you relevant ads and content about our Services and those of our business partners
- Enable features that allow you to share information with other users, such as when you submit a review, rating or reference
- Enable features to personalize your Registered Account, including your profile
- Perform internal operations necessary to provide our Services, including to troubleshoot software bugs and operational problems, to conduct data analysis, testing and research, and to monitor and analyze usage and activity trends
- Investigate or address claims or disputes relating to your use of the Services (including sharing your Personal Information with Partners and/or relevant and/or related third parties as determined by AnyShift in its sole discretion), or as otherwise allowed by applicable law
We also may disclose Non-Personal Information to third parties in a manner that does not identify a particular individual. For example, and not by way of limitation, we may disclose aggregated Personal Information (i.e., Non-Personal Information) to marketing and research partners and/or for advertising, marketing and promotional purposes. In addition, we may identify job posting organizations in our Services and in our advertising, marketing and promotional materials.
Other Authorized Disclosures
Any information shared by you with us may be shared with or transferred to any entity affiliated with us or any of our third-party providers (including those located outside the European Union), no matter where located, for the purpose of providing you Services and improving the Services. By using the Services, you consent to this transfer and acknowledge that the Services provided to you and the functionality of the Services could not be provided without such a transfer. If you do not wish your information to be transferred in this way, do not use the Services.
We and our service providers employ certain procedural and technological security measures that are reasonably designed to help protect your Personal Information from loss, unauthorized access, disclosure, alteration or destruction. Such measures, or any data transmission over the Internet or any network, cannot be guaranteed to be perfectly secure or effective. As a result, we cannot ensure or guarantee the security of any information you transmit to us or that is submitted on your behalf, and such information is transmitted and submitted at your own risk.
You agree to keep your Personal Information private and confidential, and not to share information and materials that you receive by or through our Services with any third-party other than through the general, non-commercial methods permitted by the Services. In no event may Shifters or Partners share any information or materials with respect to their Account access and shift postings with any third-party.
Third-Party Sites, Resources, Tools, Services And Widgets; Advertisements, Sponsorships, And Promotions
Data From Users Outside The United States and Canada
Although the Services are accessible over the Internet and therefore available worldwide, the Services are intended for residents of and business in Texas, USA only. If you choose to access the Services from locations outside the United States and Canada, such conduct is at your own risk and subject to the laws of the United States and Canada, which may differ from privacy laws and regulations in your state or home country, and you are responsible for compliance with any local laws and regulations. Nothing in the Services should be interpreted as a promotion or solicitation for any service of any nature that is not authorized by the laws and regulations of the country where you are located. Personally Identifiable Information collected through or from using the Services may be stored and processed in the United States, Canada, or any other country in which AnyShift or its affiliates, subsidiaries, or agents maintain facilities, and by using the Services you consent to any such transfer of information outside of your country. Users from outside the United States and Canada should not use or access the Services or disclose any information, including Personally Identifiable Information, through the Services. Individuals outside the United States and Canada who disclose any data through the Services, including Personally Identifiable Information, hereby acknowledge and consent to such data being stored in the United States, Canada or any other country, and transferred outside your country.
Ability To Accept; Our Commitment To Children’s Privacy
Additionally, no personally identifiable information (as defined in the Children’s Online Privacy Protection Act (“COPPA”), 15 U.S.C. § 6501) is purposefully or knowingly collected from children under the age of thirteen (13) by AnyShift or the Services. If you are a parent or guardian of a child under thirteen (13) years of age and believe your child disclosed information to us, please contact us by emailing us at any@AnyShift.com. If we learn that we have collected or received Personally Identifiable Information of persons under thirteen (13) years of age without verification of parental consent, we will exercise commercially reasonable efforts to delete this information.
Your Rights and Choices
You may decline to provide certain categories of Personal Information to us, and it’s your choice whether to put certain categories of Personal Information on your profile. With respect to your profile, please do not post or add Personal Information to your profile that you would not want to be publicly available. If you choose not to provide any Personally Identifiable Information, you may not be able to use the Services or certain aspects of the Services, and we will not be able to provide you some of the features and functionality of the Services. You may also opt out of receiving emails and other messages from AnyShift by following the instructions in those messages. Please note that if you opt out, we may still send you non-promotional messages, such as messages regarding service engagements or information about your Registered Account.
Depending on your jurisdiction of residence, you may have the right to request access to, correction of, or deletion of your Personal Information. If you wish to access, amend, or update your Personal Information or account preferences, you may do so by logging into your Registered Account and saving your changes and preferences to your Registered Account. Each such modification by you will be effective upon receipt by AnyShift but will not change or affect any actions that AnyShift took in reliance upon your prior preferences, information, or authorization before the modification was made. If you have such a right depending on your jurisdiction of residence, you may also exercise your right to request access to your Personal Information or correct inaccurate Personal Information about you by emailing us at any@AnyShift.com.